AI Adoption DiagnosticGlobal Sales Operations
A 2-week look at where AI is actually helping this sales team — and where it isn't. Built to answer five plain questions a sales leader can act on this quarter.
Most reps are trying it
Too much rework before client-ready
Unclear what's allowed vs. risky
Five questions, five answers — explore the visual report
A 2-minute interactive walkthrough built for the leadership review.
The three biggest blockers
Each one is a thing a sales leader can recognize and fix.
AI drafts aren't trusted enough to send to clients
Reps don't know what's allowed vs. risky
Adoption is uneven across regions
Team-level Cognitive Fit Map
Each pod plotted by AI skill and how well AI fits into how they actually sell. Bubble size = headcount.
- Thriving3
- Skilled, low fit1
- Good fit, low skill0
- Struggling4
EMEA pods are pulling the line. APAC and NA SMB need workflow re-design before more training — they have the rules, not the rails.
Three things to do this quarter
Sequenced so each one makes the next one easier.
Add an AI review step before proposals go out
Less rewriting. More trust.
Replace the policy PDF with a 1-page playbook
Reps know what's allowed.
Coach managers to review AI work the same way
One quality bar across pods.
Seven numbers, re-checked in 30 and 60 days
One scorecard for the monthly sales leadership review. Each number has an owner.
| What we measure | In plain English | Today | Day 30 | Day 60 | Owner |
|---|---|---|---|---|---|
| Adoption | % of the team using AI weekly | 67% | 73% | 80% | Enablement |
| Quality | % of AI drafts sent without major rewriting | 62% | 72% | 82% | Deal Desk |
| Speed | Time saved per proposal, QBR, follow-up | — | −18% | −30% | Sales Ops |
| Trust | Are we over-trusting or under-trusting AI output? | 51 / 100 | 62 | 72 | Risk + Ops |
| Workflow fit | % of priority use cases built into normal selling | 44% | 60% | 75% | Sales Ops |
| Clarity | % of reps who know what's allowed, risky, off-limits | 28% | 55% | 78% | Legal + Ops |
| Business impact | Pipeline support, cycle time, doc quality | Mixed | +1 of 4 | +3 of 4 | Revenue Ops |